MP
Mientjie P
1 reviews | Active since Jan 2016
19 Jan 2016, 19:06
Faulty line for 2 months
I have been reporting a faulty line since November last year. The line is restored for 1 or 2 days then off for 3 - 4 days then on 1 day. I have been reporting the same fault about 7 times from then until now. The line was restored last week for 1 day only and is faulty until today. Im spending all my cellphone airtime calling and calling and have to pay R399 a month for something that is not working. THIS IS NOT FAIR!!! IM NOT HAPPY!!
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Telkom's replyOfficial
19 Jan 2016, 20:12Hello mienap,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM189780
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM189780
Regards
Ruksana
Telkom Social Media Team
Telkom's reply19 Jan 2016, 20:12
Official
Hello mienap,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM189780
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM189780
Regards
Ruksana
Telkom Social Media Team