1 reviews | Active since Jul 2017

26 Jul 2017, 14:42

FAULTY LINE

<p>I reported a line fault on 27 June 2017 and to date it has still not been fixed despite several follow up calls. After 3 weeks a technician came out to check that the fault is not with my phone set. He determined the fault was with the cable from the street to the house and would report it to the "cabling" guys. They would fix it that same day or the next day. 3 weeks later still no one has come to fix it. And now my fax line is making such a noise that it is unuseable. So no way for my clients to contact me during my busiest season. Losing income by the day. Definately will not move over to their Telkom Fibre if this is the service they are offering.</p>

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Replies (1)
's update02 Aug 2017, 09:35
Reviewer Update

Launa,

It is now 5 days later and still no service or feedback from Telkom. How can it take 5 weeks to fix a business line!!!!!