SJ
Sonia J
1 reviews | Active since Jul 2015
09 Jul 2015, 15:29
Faulty line
I have reported a fault on my line on 25 June 2015. It has been 14 days already and my line is still not fixed. I have made numerous calls to the call centre but the problem is still not sorted out. In the mean time it is costing me a lot of money in cellphone data and calls!<br> Please help!<br> <br> Regards<br> F**** Jacobs
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Telkom's replyOfficial
09 Jul 2015, 16:16Hello Sonia Jacobs,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Your reference number is SM124326.
Be assured that your query has been escalated to the Technical department and feedback will follow.
Regards
Frank
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Your reference number is SM124326.
Be assured that your query has been escalated to the Technical department and feedback will follow.
Regards
Frank
Social Media Team
Best regards,
Telkom's reply09 Jul 2015, 16:16
Official
Hello Sonia Jacobs,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Your reference number is SM124326.
Be assured that your query has been escalated to the Technical department and feedback will follow.
Regards
Frank
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Your reference number is SM124326.
Be assured that your query has been escalated to the Technical department and feedback will follow.
Regards
Frank
Social Media Team
Best regards,