GW
Geoff W
1 reviews | Active since Jul 2017
01 Jan 2018, 08:01
Faulty line
Reported that line was faulty and that internet was intermittent. Report no 146CEK121217 refers. Internet is on and off, as many as 40 - 50 times a day! The slightest bit of rain and it is off. We have been put to considerable cost by having to by mobile data since then. Appears major changes may be necessary to deal with fault. That, frankly, is not my problem. I am paying for a service I am not receiving. The fault of 121217 is still not closed so I cannot report current situation. PleaseTelkom sort this out!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
11 Jan 2018, 11:06Hi GeoffKW,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply11 Jan 2018, 11:06
Official
Hi GeoffKW,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,