DC
Don C

1 reviews | Active since Jan 2013

19 Dec 2017, 18:04

Faulty line

My line was damaged due to the lightening storm we had in durban more than 2 weeks ago. Till today I have active phone line and my adsl is as slow as 0.10 mbps. Telkom keeps saying they logging a fault and are waiting a technician to come out. To date nobody has sorted it out. I haven't even seen anyone come out to sort the problem out. I feel like I'm being **** too. The service is pathetic yet we are paying customers , might as well cancel telkom altogether because they can't seem to get anything right.

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Replies (1)
Telkom
Telkom's reply04 Jan 2018, 10:37
Official

Good Day Don

Thank you for making contact with us,.

Please advise if you still experiencing connectivity issues, If so please send us a private message with your affected number and reference number for our team to follow up and advise.

Alternatively you can Inbox us via Facebook on our official TelkomZA page, or DM via Twitter @TelkomZA.

use your social media reference number: AI***

Kind Regards

Telkom Social Media Team
Bronwyn

Best regards,