Faulty Line

Good day.<br> <br> I have reported my fault on 06.10.15 already, and i received numerous sms's from Telkom saying they will provided me with an alternative way to communicate. I am a pensioner and alone at home during the day. My line has been faulty/DOWN for the past 2 months already and i cannot go without my telephone line. This is TOTALLY UNACCEPTABLE that you treat people this way, the sms's says that you are aware of the fault in my area and are working on it but no one seems to care, i havent seen any truck or anyone come out to check, all my other neighbours around me telephone lines are working perfectly fine. I pay by telkom bill on time every month, i just havnt paid the current outstanding as you have not attempted to come and fix my phone line, I am at home every day so its no excuse for not sending someone to come and check.<br> <br> i hope someone will read this and please assist me urgently as i might get sick or hurt during the day and i cannot call anyone to alert them.<br> <br> TOTALLY UNACCEPTABLE AND DISGUSTED AT YOUR SERVICES.