Faulty landline

Good day,<br> <br> I have logged a call over a month ago and called again a week later to escalate the problem. I have not had any joy with this. My line has a loud buzzing noise resulting in both parties to the call not being able to hear properly. This is costing me as well as my business. Absolutely shocking and pathetic service. Am considering moving to another service provider as Telkom never attends to repairs urgently. No one even updates you. <br> Which year will my line be fixed!!!???????????????????????????????????????????