JB
Johan B

1 reviews | Active since Mar 2015

01 May 2015, 12:19

Faulty Exchange / Congestion at Exchange

Residents at Sharon Park, Nigel has the worst possible ADSL connection ever, we have terrible latency and according to telkom there is congestion at the exchange hence the bad connection. This has been going on over 5months now and nothing is being done about his. Is there ANYONE @ Telkom who can escalate this and make work of this. My curcuit no. is ***

0
Replies (1)
Telkom
Telkom's reply01 May 2015, 12:57
Official
Hello johanburger2015,

This response serves as confirmation that your query has been received.
Your reference number is SM107624.
Your query has been escalated to the relevant department and feedback will follow soon.

Kind Regards
Noleen Klein
Telkom Social Media Team