BH
Barry H
1 reviews | Active since Dec 2012
30 Sept 2019, 19:29
Faulty Billing
Telkom has done this to me on several occasions.
Every month I pay slightly more than what is due. I receive statements reflecting I am in credit. Irrespective, I still pay my monthly subscription....and guess what, my account gets suspended. This is shocking. I get the same excuse every time "Sorry, fault on our side." These faults are costing me time and money!
To add to my frustration, the network quality has dropped since the Vodacom roaming kicked in and it also seems they have started throttling my data service. Your FreeMe 20 Gig will not be renewed when my contract is up and I will be sure to tell as many people as possible about this shocking service.
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Barry H's updateReviewer Update
01 Oct 2019, 09:18Today I am informed that I have to repeat the process of sending them all the proofs as the person I spoke to last night did not follow the correct procedure.
Still no acknowledgement that the is fault on their side.
I cannot wait to cancel this contract!!!
Still no acknowledgement that the is fault on their side.
I cannot wait to cancel this contract!!!
BH
Barry H's update01 Oct 2019, 09:18
Reviewer Update
Today I am informed that I have to repeat the process of sending them all the proofs as the person I spoke to last night did not follow the correct procedure.
Still no acknowledgement that the is fault on their side.
I cannot wait to cancel this contract!!!
Still no acknowledgement that the is fault on their side.
I cannot wait to cancel this contract!!!