Faulty ADSL Line/Exchange

I have been struggling with my Telkom line for the past month! I have reported it several times but it never seems to get fixed! <br> <br> I have a 2MB line which keeps dropping every hour and the speed is shocking - I'm getting 100Kbs if I am lucky! <br> <br> There is continually a problem with the line/exchange in the area and no matter how many times I report this fault it just doesn't get fixed!!! The latest fault I reported was on 16 March 2015 and to this date - 11 days later nothing has been done!!!! Ref 550CTK160315<br> <br> I cannot get any work done and I am losing business due to this! I am paying for a no existent service!!!!!<br> <br> What must I do to get this fixed?????!!!<br>