LP
Louis P
1 reviews | Active since Jan 2016
28 Jan 2016, 17:37
Faulty ADSL line
Fault reported 11/01/2016 still no service after three visits by a faultman and proving it to be a cable fault and on Telkom system reflects as instrument faulty. No feedback and no luck to get through to call centre to follow up on complaint. faulty tel: *** ref: nr. 123CTK110116
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
28 Jan 2016, 21:46Hello LouisPoisat,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Your reference number is SM193952
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Your reference number is SM193952
Regards,
Hilary
Telkom Social Media Team
Telkom's reply28 Jan 2016, 21:46
Official
Hello LouisPoisat,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Your reference number is SM193952
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Your reference number is SM193952
Regards,
Hilary
Telkom Social Media Team