DM
Deon M
1 reviews | Active since Oct 2015
28 Oct 2015, 14:23
Faulty ADSL line
Reported ADSL line on 22 Oct. ***. Followed up every day. Was told that a technician was assigned on the 27th. Was told on the 28 that a technician will be assigned on the 29th. Escalation number:771401. Still no concrete feedback.
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Telkom's replyOfficial
28 Oct 2015, 16:44Hello DeonM12,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply28 Oct 2015, 16:44
Official
Hello DeonM12,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media