1 reviews | Active since May 2017
Faulty adsl line
Very unhappy with telkom. We have a 10mbps adsl line which is faulty. It was reported on 7/10/2017, fault nr 272CTK071017 Several technitians were sent and non of them could fix the problem. The line is unsable and needs to be replaced. The line speed test is dropping to below 0.5mbps. It is unacceptable that we are paying for a service we are not receiving. We have phone and complained numerous times. We are very unhappy with the poor service delivery.
Hi Vicky5854,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Vicky5854,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,