AK
Andre' Kruger

1 reviews | Active since Jun 2013

29 Feb 2016, 07:11

Faulty ADSL for 2 weeks.

Good Day <br> <br> As the headline suggests , I have had faulty irregular ADSL for the past 2 weeks. <br> <br> I reported this fault - only after it got a lot worse , on 20 February 2016.<br> reference number: 568CWK190216<br> <br> On 20 and 21 February I desperately tried arranging a telkom technician after logging my fault - due to the fact that like most other people , I work from Monday to Friday 8 - 5. Telkom arrived at my house on Monday morning sometime with no phone call or any sort of indication that they are coming - I would have loved to arrange for someone to be there had I known. I arranged a family member to sit at my house on Tuesday and Wednesday after contacting Telkom again and begging for another technician to be sent. Nobody came , nobody called.<br> <br> This has become a nightmare scenario. Please send a technician today as their will be someone sitting at my house again , desperately hoping that Telkom will eventually arrive. <br> <br> <br>

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Replies (1)
Telkom
Telkom's reply29 Feb 2016, 09:04
Official
Hello Andre_K,

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

Best regards,