GS
Gordon S
1 reviews | Active since Nov 2014
02 Mar 2015, 17:09
Faulty ADSL
I have been here before about my faulty ADSL line, and someone took up the cause. The line was sorted for about two weeks and then the problems started all over. The line continuously drops and it does not run at the level (10 Mbps) which I am paying for (it has never run at that level - best ever is 3 Mbps). Now I'm wanting to cancel my data contract and do you think you can get through to anyone (technical support and accounts no problem).
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Mar 2015, 19:46Hello gordonstay,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93399.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93399.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply02 Mar 2015, 19:46
Official
Hello gordonstay,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93399.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM93399.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,