Faulty
I would just like to mention how dissapointing Telkoms service is. I have logged 5 calls in the last 3 weeks so that Telkom can fix my line. They failed to come to the party and I cant believe that this is the norm of customer service. When I called today they said that the Technician was notified. First of all he was supposed to come last week and now on Monday. I pay for internet and cant use it. I have been using my mobile data and this has cost me more money.
Hopefully they decide to do their job and fix my line.
Telkom! Sies!
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Telkom's replyOfficial
23 Feb 2018, 11:02Hello jp-roux
Please confirm if the fault has been repaired or if further assistance is required?
Should the line still be faulty, kindly send us a private reply with the affected telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply23 Feb 2018, 11:02
Official
Hello jp-roux
Please confirm if the fault has been repaired or if further assistance is required?
Should the line still be faulty, kindly send us a private reply with the affected telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,