CM
Claire M
1 reviews | Active since Jun 2011
24 Jun 2015, 11:41
Faults not resolved after 6 mnths-no care attuitud
I cannot view my account online. I have been in correspondence for almost 6 months to resolve this issue, including visiting the walk in centres over 5 times. There is still no resolution to this causing me to be unable to view and pay my account. Furthermore I discovered once after months I received a copy of my account that there were ********** transactions on this which Telkom has refused to do anything about.<br> I run a business and your lack of professionalism and assistance is costing me.
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Replies (1)Telkom's replyOfficial
24 Jun 2015, 13:03Hello clairemct,
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120251.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120251.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply24 Jun 2015, 13:03
Official
Hello clairemct,
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120251.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120251.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
