CM
Claire M

1 reviews | Active since Jun 2011

24 Jun 2015, 11:41

Faults not resolved after 6 mnths-no care attuitud

I cannot view my account online. I have been in correspondence for almost 6 months to resolve this issue, including visiting the walk in centres over 5 times. There is still no resolution to this causing me to be unable to view and pay my account. Furthermore I discovered once after months I received a copy of my account that there were ********** transactions on this which Telkom has refused to do anything about.<br> I run a business and your lack of professionalism and assistance is costing me.

0
Replies (1)
Telkom
Telkom's reply24 Jun 2015, 13:03
Official
Hello clairemct,

We do value your business.

Please note that we have sent you and email and await your response for further assistance.

Your social media ref: SM120251.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team