Faults keep getting closed.

My telkom line has been faulty (noisy phone line + adsl keeps dropping) for just over a month now. Today I have reported my fault for the THIRD time. I have had 2 technicians come already, and both of them have failed to resolve my problem, or atleast keep me in the loop for what is happening. <br> After each technician has been here my fault has been closed - with the problem NOT FIXED!!<br> I work from home, and rely on the internet to get my work done. Instead I am wasting my time phoning telkom, rereporting the same fault over and over again because the technicians are lazy and are closing the faults without fixing them!