RS
Roelof S

1 reviews | Active since May 2013

03 Mar 2015, 09:40

Faultly reported - No feedback for 3 days.

Hi ,<br> <br> I have logged a call with Telkom about a faulty ADSL line on Friday 27th February 2015. I received an SMS saying they will try and fix the issue within 2 days. I lokked on Telkom's website and an appointment was made for the 1st March 2015 by Telkom but no one phone to confirm. I still have not yet to this minute had a phone call from Telkom to arrange a time to come and fix my issue. hen I try to phone Telkom to get an update you NEVER get through, multiple times I have been on hold for more than 30min.<br> <br> I am disgusted with Telkom's service and would NEVER recommend them as a Service Provider.

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Replies (1)
Telkom
Telkom's reply03 Mar 2015, 11:47
Official
Hello roelof.strydom,

Thank you for your post.

Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.

Your reference number is SM93557.

We sincerely apologise for the inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards
Tebogo Mongale
Telkom Social Media Team