AB
Ashley B
1 reviews | Active since Jan 2016
06 Jan 2016, 12:31
Fault unresolved for 3 weeks
My telkom Line***) went dead on the 22nd of December, I then logged a fault which I followed up on every day to get it resolved. The fault was then closed on the 5th of January saying it was resolved but it was not the line is still dead, this is unacceptable. I have logged another fault which now is going to go through the entire process once again, when will my line be sorted out?!
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Telkom's replyOfficial
06 Jan 2016, 15:30Hello Ashleybierman,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184059
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184059
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply06 Jan 2016, 15:30
Official
Hello Ashleybierman,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184059
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184059
Regards
Luleka
Telkom Social Media Team
Best regards,