1 reviews | Active since Dec 2015
FAULT SYSTEM MESS UP
Last week I went to the Telkom shop in Festival mall to do a simswap which was done very well. The lady as me for my contact nr because the nr they had was not in use anymore and that is where the problem start. Ever since all faults reported all over the country reverences get sms to my sell nr. (between 200 to 300 per hour). On Friday I was told to phone a nr in Pretoria to report it, which I did. since the weekend all the technicians book on these faults started to phone me -getting 20 calls an hour - Cape Mosselbay Durban Limpopo Pretoria. the worst is they get rude to me, I phone the Pretoria nr again today and was told that it is impossible that all faults reported us my nr as a contact nr, No one can take my cell of as a contact nr. So people how lines is reported faulty rev nr get through to me when technicians want to phone customers they phone me GET MY CEL OFF THE FAULT SYSTEM PLEASE
Hi Endrietta
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi Endrietta
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
