Fault resolution after long delay

My Telkom DSL line was down for several weeks from 15 March 2016 and I was unable to get any progress on getting the fault resolved. I subscribe to a Telkom Business DSL line through Afrihost to handle the Telkom portion of my internet data package. After more than three weeks without progress it was clear that Afrihost had no incentive to get the line fixed. <br> <br> I therefor evetually called Telkom myself on 7 April 2016 and Selwyn at Telkom Lines technical support was able to confirm that no technician was working on the fault for an unacceptable long period. He took the necessary steps and the fault was fixed the next morning when a technician visited my address.<br> <br> 0 for Afrihost and 20 / 10 for Telkom<br> <br> Thanks Selwyn :-)