fault reporting adsl /voice line no service

on the 25/1/2015 requested my line to be ADSL all was done quickly although it took me like 45 minutes to get to a consultant .<br> <br> Received my password and sms but after that could not dial out from the same line <br> went to a telkom walk in in cresta for the modem , was told they dont have stock , drove to eastagte got lucky with the modem but now no ****le , <br> <br> connected to the modem all works fine but i am still unable to make outgoing calls and the adsl does not connect to the internet <br> <br> its now a week and my fault has not been atttended to <br> and NO its not my connection , it needs to be fixed by telkom <br> <br> please advise how much longer as I am being charged for a service I dont have <br> ans still need to get my ****le that came with my specified package