Fault reporting
<p>I used the sms service to report a fault of my home land line and apparently the number that I pay a monthly bill for is incorrect tried the contact centre same response and when trying to speak to a consultant I hold till airtime runs out. How does a number that is paid for be incorrect as it is and always been ********** 721 if it was change when was that and why</p>
Hi thandi-motaung
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. may we please request to provide the ID for the registered account holder as the ID provided *** displays no information and HP blocks sensitive info and we are unable to view the number in your post.Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.
Interaction Ref: AI***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi thandi-motaung
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. may we please request to provide the ID for the registered account holder as the ID provided *** displays no information and HP blocks sensitive info and we are unable to view the number in your post.Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field should you choose to e-mail.
Interaction Ref: AI***
Regards
keagan
Telkom Social Media Team
Best regards,