FA
Feroza A
1 reviews | Active since Jan 2015
11 Jan 2016, 20:57
Fault reporting
My telkom line and internet has not been working for over two days now. Have tried to report fault but after holding on for more than an hour I gave up. Surely there must be a better way to report a fault. Please urgently assist. This service is unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
11 Jan 2016, 21:16Hello Feroza259,
We are truly sorry to hear about this.
Please be advised that we have reported a fault for our technicians to attend to the line fault, ref number: 374BRK110116.
Your query reference number is SM186051 .
Kind Regards
Sakhi
Telkom Social Media
We are truly sorry to hear about this.
Please be advised that we have reported a fault for our technicians to attend to the line fault, ref number: 374BRK110116.
Your query reference number is SM186051 .
Kind Regards
Sakhi
Telkom Social Media
Best regards,
Telkom's reply11 Jan 2016, 21:16
Official
Hello Feroza259,
We are truly sorry to hear about this.
Please be advised that we have reported a fault for our technicians to attend to the line fault, ref number: 374BRK110116.
Your query reference number is SM186051 .
Kind Regards
Sakhi
Telkom Social Media
We are truly sorry to hear about this.
Please be advised that we have reported a fault for our technicians to attend to the line fault, ref number: 374BRK110116.
Your query reference number is SM186051 .
Kind Regards
Sakhi
Telkom Social Media
Best regards,