CG
Christine G
1 reviews | Active since Apr 2014
29 Dec 2015, 12:28
Fault Reported on the 25th November 2015
Ref No: 496CRZ251115 - On the 25th November 2015 we reported a fault on our telephone line - ***. It is more than a month and our line has still not been fixed. Have tried to contact the call centre to escalate the fault but had no luck. I find this unacceptable. How long does it take to fix a line.
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Telkom's replyOfficial
29 Dec 2015, 12:56Hello CGIGMLG,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182142.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182142.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply29 Dec 2015, 12:56
Official
Hello CGIGMLG,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182142.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182142.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media