DW
Debbie W
1 reviews | Active since Nov 2015
06 Nov 2015, 09:19
Fault reported not fixed
Have reported a fault with Internet on 10 October. Followed up and escalated numerous times and still not fixed. A technician has not called once. Escalated to manager and still waiting for so called manager to call me. Unacceptable level of service
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Telkom's replyOfficial
06 Nov 2015, 10:35Hello Debz68,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164994.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164994.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply06 Nov 2015, 10:35
Official
Hello Debz68,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164994.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164994.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,