fault reported 7 days no feedback

Item: Telkom
Rating: 1
Author: Carel S

<p>I am now waiting for more than 7 days for Telkom to fixed my business line , I have log a fault on their website, phone them and also chat to chant online with no response , can’t do any work. </p>

Helpful (0)

Replies (2)

Telkom's replyOfficial

22 Nov 2016, 08:29

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Telkom's reply22 Nov 2016, 08:29

Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Carel S's updateReviewer Update

28 Nov 2016, 13:31

2 weeks and no reply form Telkom to when this fault will be fixed Reference number is: 291CTK151116

Carel S's update28 Nov 2016, 13:31

Reviewer Update

2 weeks and no reply form Telkom to when this fault will be fixed Reference number is: 291CTK151116