SN
Sibongile N
1 reviews | Active since Aug 2013
03 Mar 2016, 11:47
Fault Reported
I have logged a call online for a fault with my home telephone, tll today no responce, I only got a ref number & checked how far my request is for my faulty line nothing. It hasnt been attended to, more that 24hrs..!!!<br> How long will it take for Telkom to reply, its over a week without the working line.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Mar 2016, 13:52Hello sibongile.ndlovu,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply03 Mar 2016, 13:52
Official
Hello sibongile.ndlovu,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,