EM
Erika M
1 reviews | Active since Jun 2014
02 Mar 2015, 12:54
Fault reported 12 Feb 2015
Good day, I have reported a fault on the 12th for Shelfco Republic. Still it is not sorted since then. Phoned several times and at one stage I was told this fault does not excist even if I gave the ref no. This is highly unacceptable as we have a business to do and are affected due to this.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Mar 2015, 15:37Hello ErikaMcLachlan,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93302.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93302.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply02 Mar 2015, 15:37
Official
Hello ErikaMcLachlan,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93302.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM93302.
Regards,
William Letwaba
Social Media Team
Best regards,