Fault report- unable
I reported a dead telephone line earlier this month. It was fixed after a couple of days. Now the same problem is re-occurring, but I cannot report a fault again. System says that a fault has already been reported. Reference number is 180CTK050817.
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Telkom's replyOfficial
29 Aug 2017, 11:38Hello jannie-vermeulen
The fault was linked to cable theft and that unfortunately takes longer to repair than a normal line fault.
Please confirm if the service has been repaired or if further assistance is still required?
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply29 Aug 2017, 11:38
Official
Hello jannie-vermeulen
The fault was linked to cable theft and that unfortunately takes longer to repair than a normal line fault.
Please confirm if the service has been repaired or if further assistance is still required?
Regards
Noleen
Telkom Social Media Team.
Best regards,