Fault report logged 02/09/17 Still not resolved

1. Fault report logged 02/09/17 Ref 19CNZ020917 for ********** 2. Followed up 05/09/17 still no Technician assisgned. Escalation logged Ref F234022 3. Followed up 07/09/17 still no Technician assisgned, waiting feedback from escalation 4. Followed up 08/09/17 still no Technician assisgned, waiting feedback from escalation 5. Followed up 10/09/17 still no Technician assisgned, waiting feedback from escalation 6. Followed up 10/09/17 still no Technician assisgned, waiting feedback from escalation

Contact Centre 10210 refuses for you to speak to the Supervisor to complain.