FAULT REPORT BAD SERVICE

First fault report 24-July, closed 1-Aug line still not working<br> second fault report 3-Aug, escalated 5-Aug<br> Well after the fault has supposedly been escalated & would be back by the 12-Aug. I follow up this morning 13-Aug and was advised that the fault has still not been allocated to a technician... #Telkom #Badservice<br> I am currently researching alternative options to cancel my Telkom service...