Fault Ref No. 13BWK120616 No Sync on ADSL Line & Dead Voice Line - In need of a technician ASAP!

<p>Hi </p> <p> </p> <p>I am writing this review because I urgently need feedback on my Fault Ref No. 13BWK120616.</p> <p>I was told that a technician would need to come to my house to sort out the problem with my ADSL and Voice line. I have been told by my ISP and Telkom that there is no sync on my line and this could be a problem at my exchange or my line itself.</p> <p>All of sudden yesterday (12 June) my voice line goes dead and I have no dial tone, I can't make any calls, but I can receive calls but the other person and I can't hear each other and before the line went dead there was so much noise on the line.</p> <p> </p> <p>The ASDL line needs to be fixed ASAP as my my job requires me to have a constant internet connection at my house. I was told that a technician would come to my address, but I have not received any feedback as to when one will come to my house! I need to know so that I can make sure that there is someone at my house to let them in. This is all really frustrating! </p> <p> </p> <p>I need a prompt reply to this review and I need you to tell me exactly when a technician will be coming to sort out the fault!</p> <p> </p> <p>Regards</p> <p>Sulaiman Hassiem</p>