Fault Ref 291CRZ260216 ***)

To The CEO of Telkom<br> <br> A fault of my line being dead was reported on the 26/02/2016 and to date 03/03/2016 no technician has been to resolve the issues. I have made numerous calls to 10210 and escalated the problem to Craig Chetty in your Durban branch who has promised to provide me with an update but has failed to do so. I have escalated it to Busi a supervisor at your JHB call centre and was told that a technician was only given instruction this afternoon 03/03/2016 to attend to the problem.<br> <br> Your service is despicable as I have always been the victim of Telkom when it has come to your inefficient services. Look at my previous complaints with this telephone no.<br> <br> I will appreciate it if you would look into the matter urgently and resolve soonest.<br> <br> A paying customer.<br> <br> Saffiyah