NR
Nikki R
1 reviews | Active since Sept 2013
09 Apr 2016, 18:28
Fault outstanding since 01 April: ***
I reported my line faulty on 01 April, and subsequently received an sms response that they tested my line and found no fault. The line is very noisy, and the Internet speed on my ADSL service very slow as a result. I did relog the fault, but no response yet.<br> Telkom is simply not taking customer complaints seriously, and choose to ignore the matter.
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Replies (1)Telkom's replyOfficial
09 Apr 2016, 19:03Hello nikkivr1,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team
Telkom's reply09 Apr 2016, 19:03
Official
Hello nikkivr1,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team
