1 reviews | Active since Dec 2011
Fault open for over 3 months now
Hi there Telkom<br> <br> This is a plea to you to please do something about fixing my LAN and ADSL line. After 3 months, dozens of useless techies, and dozen and dozens of calls and escalations to telkom my phone line is still broken and my ADSL still desync's over 100 times a day. Latest escalation number is 793088 (phone line ***)<br> <br> Everytime I call in I'm told I will be contacted later that day, and everytime it's the same of nonsense where I hear nothing from anyone. When a techie comes round he does nothing and leaves resulting in me having to contact Telkom again wondering when my line will be fixed.<br> <br> I am at a loss as to how to get this problem resolved. Letchma Johnson is the team leader responsible for fixing this line and he appears to be ***********. Please could you do something to fix this line!!
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178514
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178514
Regards
Narriman
Telkom Social Media Team
