FAULT ONGOING SINCE 10 SEPT 2015 NOTHING IS DONE

I have a DSL line with Mweb. I have had SERIOUS speed issues for months now and Telkom is doing absolutely NOTHING to sort it out. The fault was logged with Mweb on the 10th of September already!! Its nearly two months now!!!!! Telkom claimed that they have \fixed the issue"only for me to get home and do speed test only to find that my line speed is running at approx 1mb even though its meant to be a 6mb!!! As I use this for online gaming this service is COMPLETELY USELESS to me now even thought I am paying through my @SS to have it!! Despite all efforts from Mweb"