VG
Vincent G
1 reviews | Active since May 2012
28 Jan 2015, 12:16
Fault on business line, 26 minute wait, no answer!
We can't make any calls nor can we receive any. We've been trying to get through to the Call Centre to log the fault - 29 minutes now and still waiting. <br> <br> Our clients can't get hold of us due to a Telkom fault, we can't communicate with our clients for the same reason and we cannot get through to Telkom to sort it out. <br> <br> The service is shockingly bad. <br> <br>
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Telkom's replyOfficial
28 Jan 2015, 14:47Hello Mr. G,
Thank you for making contact with us and taking my call
As discussed we have escalated the open fault reference number, the reference generated is included below, we will provide feedback as soon as possible.
ESC REF : F202048
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
As discussed we have escalated the open fault reference number, the reference generated is included below, we will provide feedback as soon as possible.
ESC REF : F202048
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply28 Jan 2015, 14:47
Official
Hello Mr. G,
Thank you for making contact with us and taking my call
As discussed we have escalated the open fault reference number, the reference generated is included below, we will provide feedback as soon as possible.
ESC REF : F202048
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
As discussed we have escalated the open fault reference number, the reference generated is included below, we will provide feedback as soon as possible.
ESC REF : F202048
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team