Fault on adsl line reported over 1 week ago

Item: Telkom
Rating: 2
Author: Elke H

Fault 637ctk230615 was reported on 23 June 2015 - escalated on 30 June 2015, no work appears to have been done on 2 July 2015.<br> Contacting the call center is a waste of time, as consultants advise on 30 June no Technician was assigned, on 1 July a Tcehnician will be there within 24 hrs, on 2 July no Technician was assigned ...<br>

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Replies (1)

Telkom's replyOfficial

02 Jul 2015, 12:29

Hello elkehaas,

Thank you for making contact with us.

please be assured that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team

Telkom's reply02 Jul 2015, 12:29

Official