SO
Sue O
1 reviews | Active since Jun 2011
16 Nov 2015, 15:56
Fault on ADSL line - no service or urgency
After reporting a fault with my ADSL line on Friday 06/11/2015, and several follow ups with the call centre, there is no end in sight! No technician has contacted me and no-one can tell me when a technician will attend to this. Totally unacceptable service!
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Replies (1)
Telkom's replyOfficial
16 Nov 2015, 18:30Hello suedo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM168280
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM168280
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply16 Nov 2015, 18:30
Official
Hello suedo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM168280
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM168280
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***