Fault not repaired since 10 July 2017

I logged a call on 10 July 2017 and to date my fault has not been repaired. After numerous calls to the Telkom Call centre and promises, i have been informed that they are unable to advise when my fault will be repaired as there are 700 faults in my are and there is a huge backlog! Absolutely unacceptable from such a huge company! Pathetic service! cancelling this contract and will never support Telkom again!