Fault not repaired for 3 months.

Telkom is taking me for a fool. I logged a fault on the 16th January 2018 saying the line wasn't working correctly, and my number was switched with someone else. They told me they repaired it on 2nd of Feb, but all the did was cut the line off completely. since they i have reported this fault multiple times, they have sent out a technician but nothing has been repaired. I have been without a line now for almost 3 months! and they still cant tell me when it will be fixed. On top of that i use the line for my ADSL, so I am now paying for 2 serves I am not receiving.