SH
Stefan H
1 reviews | Active since Nov 2015
29 Feb 2016, 12:03
Fault not repaired
I reported a fault 226BTK190216 for a DSL line that isn't syncing correctly. A Telkom technician came out on 22 Feb but my problem still persists. I have been contacting the call centre frequently since then, only to be told that the last update was on 23 Feb. I'm paying for a service that I can't use properly since it was installed.
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Telkom's replyOfficial
29 Feb 2016, 13:39Hello stfnhrn,
This response serves as confirmation that your query has been received.
Your reference number : SM206548.
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM206548.
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,
Telkom's reply29 Feb 2016, 13:39
Official
Hello stfnhrn,
This response serves as confirmation that your query has been received.
Your reference number : SM206548.
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM206548.
A consultant from our team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,