Fault not fixed after 4 weeks!! Fault no 1125CRK061217

Telkom!!! I am so over this **** now!! We reported our BUSINESS line faulty on the 6th Dec!! It has been OVER 4 WEEKS now and still not a thing has been done to repair it!! We use the internet as a base for our business and we have not been able to do any work or bring in any income for 4 weeks now! This is now affecting us terribly!!!!!!!!!! We have now lost thousands of rand over the last 4 weeks in our business! I have been phoning your fault line on a daily basis - wasting at least half an hour of every day holding - then speaking to a supervisor who promises to escalate the problem and still nothing has been done!! This is absolutely ridiculous!!! I even went into the Telkom Store at Eastgate yesterday hoping to get something resolved but still nothing has been done!!! 4 WEEKS TO REPAIR A LINE??????????????? No one can give me an answer as to when this line will be repaired. We have been charged rental for our line for Dec but for what???????????????? We have had no line so why should we be charged???? We have also sent in a request to move our ADSL line to Afrihost so we can have internet so we can resume business and this also has not been done! We are still waiting for you *********** idiots to put the line in the holding pool! This is also now over 2 weeks!!! Afrihost can connect our line in 24 hours!!! Why does it take you so long???????????????? I want this sorted out NOW!!!!!!