Fault not been attented

HI<br> I am a loyal Telkom supporter spending over R3000 per month via mobile and landline.<br> <br> My ADSL goes down on Friday 26 th June and now I call and they say that the fault will only be repaired by Sat the 2nd July.<br> <br> I truly wish that someone would hold Telkom responsible as we cannot carry on like this. SA is the most expensive internet connector and we still get shocking service.<br> <br> I truly hope something will be done with my fault 43CRK280615<br> <br> Kind Regards