Fault not attented to

<p>Today is day 3 with mo telkom line or internet took 3 days to get hold of a supervisor that actually phoned the tecnician to find out what is going on just to hear that the problem is at the exchange and the tecnician will not attend to it today as he is not in the area ???</p> <p> </p> <p>How come he did not fix it when he found the problem why leave and attend to other faults?</p> <p> </p> <p>This is unacceptable this is the worst service ever and telk doens feel bothered .</p>