FAULT LOGGING SYSTEM NOT EFFICIENT

<p>I had no telephone connection on the evening of 15 June and lodge a complaint with Telkom technical department on 16 June. Fault 241CWK160616. I called already three times to enquire about the progress of the fault and explained that I need my telephone line restored as soon as possible, because it is linked to my ADSL line. I work from home and need internet urgently.</p> <p>Since I logged the fault, I had no feedback from Telkom. I need a technician to attend to the fault immediately.</p>