FAULT LOGGED ON 7 JULY 17 AND NOT YET REPAIRED! PHOENIX CABLE DEPARTMENT!

TELKOM YOU ARE THE WORST COMPANY TO DEAL WITH. MY FAULT WAS LOGGED ON 7 JULY AND AFTER FOLLOWING UP SEVERAL TIMES THE AGENT INFORMS ME TODAY THAT MY FAULT WAS NOT ESCALATED! HOW IS THAT POSSIBLE! iNDRAN THE SUPERVISOR FROM THE CALL CENTRE TOLD ME THERE ARE 700 FAULTS IN MY AREA AND HE WILL GET THE CABLE MANAGER TO CALL ME BUT NO ONE CAN GIVE ME AN ANSWER! NO ONE RETURNS MY CALLS! BUT TELKOM CAN DEBIT MY ACCOUN T MONTH AFTER MONTH! ESCALATION NUMBER ********** SORT IT OUT! IT IS A CABLE ISSUE. THE LAST TIME A TECHNICIAN CAME THROUGH TO CHECK THE FAULT WAS 18 JULY AS PER YOUR AGENTS. THIS IS THE WORST SERVICE!