TS
Tushar S
1 reviews | Active since Nov 2011
03 Jan 2016, 19:52
Fault logged, no response for over a week now.
Telkom modem stopped working around Christmas. I logged a fault on the 27th December 2015, to date Telkom have not come out. I still have no Internet which they will certainly keep billing me for. Disgusting service. . .at this rate i should probably start looking at an alternative service provider.
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Telkom's replyOfficial
03 Jan 2016, 23:07Hello AryanDaTush,
Can you confirm if data was allocated for this month and also if the problem is the Modem itself then you will nee take it to your nearest Telkom outlet to have it checked.
Your reference number is SM183070
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Can you confirm if data was allocated for this month and also if the problem is the Modem itself then you will nee take it to your nearest Telkom outlet to have it checked.
Your reference number is SM183070
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Telkom's reply03 Jan 2016, 23:07
Official
Hello AryanDaTush,
Can you confirm if data was allocated for this month and also if the problem is the Modem itself then you will nee take it to your nearest Telkom outlet to have it checked.
Your reference number is SM183070
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Can you confirm if data was allocated for this month and also if the problem is the Modem itself then you will nee take it to your nearest Telkom outlet to have it checked.
Your reference number is SM183070
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***